Frequently Asked Questions

Everything you need to know about shopping with Takeoff.

How long does shipping take?

Standard shipping typically takes 3-5 business days, while express options are available for delivery within 1-2 business days depending on your location.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Returns are processed within 5-7 business days of receipt.

How do I find my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Do you ship internationally?

Yes, Takeoff ships to over 50 countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Can I track my order in real-time?

Once your order has shipped, you will receive an email confirmation with a tracking link to monitor your package's journey from our warehouse to your door.