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Frequently Asked Questions
How long does shipping take for my Takeoff order?▼
Standard domestic shipping typically takes 3-5 business days. Once your order departs our warehouse, you will receive a tracking number via email to monitor its progress.
What is your return policy for fashion items?▼
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our online portal to generate a prepaid return label and start your refund.
Which payment methods do you currently accept?▼
Takeoff accepts all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible 'buy now, pay later' options through Klarna and Afterpay at checkout.
How do you ensure the quality of your clothing?▼
Every garment undergoes a rigorous multi-point inspection process. We source premium fabrics and partner with ethical manufacturers to ensure your apparel remains durable, comfortable, and stylish for years.